Payment Up Front - Payment is required up front for all School Catalog Orders unless otherwise discussed ahead of your order. We will begin your proof process once your Order has been approved and payment has been received. Please allow 1-3 days for your proof after your payment and your signed order approval has been received.
NEW - Review and approve your order via E-signature. We have developed a little checklist and approval process to save you time. No need to print, sign, scan and return when you process your approval through our E-signature process. Please Note: Orders approved for Net Terms still require the signed document to be returned. Approving your order with an E-signature can be found on our site under the General Info Menu Tab > I approve my order or CLICK HERE.
Easy Client Checkout - Process payment seamlessly via our Easy Client Checkout. You can connect to this link from any main drop down menu or CLICK HERE.
Net Terms - All schools who must process payment via Net Terms or a Purchase Order Program by order of their school system, must submit a request for special consideration for Net Terms with Special Tees, even if they have paid via Net Terms or Purchase Orders in the past.
Each school petition will be considered on a case by case basis. We ask that you first please connect with your payment department or district accountant to see if payment up front with a card could be a possibility as an exception to the rule for this year's order. Net Terms approval will be considered on a case by case basis. Schools with a history of late payments may not be approved. To submit a special request for Net Terms, please download our Purchase Order Agreement Request Form. Please note: A copy of the Purchase Order must be received and the Order must be approved before we even start any custom artwork. Don't worry, we will not go into production until your proof is approved.
Production is 2-3 weeks + shipping time. Production time begins after you have approved your proof, approval, and have provided Payment or a copy of your Purchase Order. Delays in receiving any of these, will extend your production timeline.
We DO NOT recommend sending your payment via USPS mail. We have noticed many delays and challenges associated with payments being sent via regular mail. If you are sending your payment in the mail, we can't encourage you enough to send payments via Certified or Priority Mail or some sort of trackable shipping service. This is essential for timely delivery and tracking.
You can call at any time with credit card payment or process online via our Easy Client Checkout. Delays in receipt of payment will delay production and your in-hands date. For this reason, we strongly recommend sending any payments via Certified, Priority Mail or via some other type of trackable delivery service.
Delays in receipt of payment for NetTerms-approved orders, will automatically result in late fees that will be invoiced separately unless the payment is sent with via some sort of trackable mailing service. If you choose to mail your check without tracking and it gets lost in the mail or is not delivered in a timely manner, you agree to pay any and all late fees. Special Tees is not responsible for any fees you may incur from your bank for stop payments due to payments getting lost or delayed in the mail.
Payments should be made to
7313 Grove Road Ste. F
Frederick, Maryland 21704